Give Products a Second Life

SECOND LIFE — GIVE YOUR PRODUCT A NEW PURPOSE

At MoViStudioCo, we believe every product deserves more than a single moment of use.

If your order isn’t exactly what you expected, don’t throw it away send it back to us.

We give every returned item a second life: through responsible resale, reuse, or donation to people in need.

Together, we reduce waste and create a more conscious product cycle.

How it works

You can request a Second Life return, but the final destination of the product (resale, donation, or recycling) is determined by MoViStudioCo based on the condition of the item and our responsible use policy.

Please note:
While you may express a preference, we cannot guarantee a specific Second Life destination.
Every returned product is evaluated individually, and its next step (resale, donation, or recycling) depends on its condition and our ethical guidelines.
This ensures the process remains fair, responsible, and transparent for everyone.
Tell us you’d like to return a product for reuse or donation.
Once the item arrives, we evaluate its condition and decide the most responsible Second Life path  resale, donation, or recycling.
You may share a preference, but the final decision follows our ethical product guidelines to ensure fairness and responsible use.

 Notify us

Tell us you’d like to return a product for reuse or donation.

**Resale**
Only if:
- the product is in perfect condition,
- it shows no signs of use,
- it has no damage,
- the print is intact.
**Donation**
Only if:
- the product has minor signs of use,
- it is in very good condition,
- it has no stains, odors, pilling, or tears,
- it is suitable for wearing or use.

**Upcycling / Responsible Recycling**
Only if:
- the product is damaged,
- it is not suitable for wearing or donation,
- it has permanent defects.

Second Life Policy — How It Works

1. **Eligibility**
Items must be returned in clean and safe condition.

Heavily damaged or unsanitary items may be rejected.

2. **Evaluation**
Each product is checked by MoViStudioCo and assigned to one of three paths:

- Resale (Outlet) — only for items in perfect condition.
- Donation — for items in very good condition.
- Recycling / Upcycling — for damaged items that cannot be reused.

3. **No Consumer Direction**
You may express your preference, but the final decision is made by MoViStudioCo based on item condition and responsible practice standards.

  
4. **Transparency**
We’ll notify you which path your item received.

For privacy and operational reasons, we do not provide individual tracking or recipient identities.

  
5. **Purpose**
Our goal is to minimize waste, extend product life cycles, and support communities in need.

Send it back
Ship it to our address — no questions asked.

Send It Back
Ship your item to our address safely and at your own shipping cost.
Print-on-demand products are made individually for each order, which means returns outside the legal return window do not include a refund.
However, every item you send back becomes part of our responsible Second Life cycle resale, donation, or recycling.

Second Life Return Rules — Shipping & Refund Policy

1. **Shipping Costs**

All Second Life returns must be shipped at the customer’s expense.

We currently do not provide prepaid return labels for Second Life items.

  2. **Refund Eligibility**

Print-on-Demand products are made individually for each customer.

Refunds are available only if:
- the product is not personalized,
- it is unused,
- and the return request is made within the legal 14-day withdrawal period.

  
3. **Second Life Returns (after 14 days)**

Returns made after the legal return period do not include financial refunds.

These items are accepted exclusively under our Second Life program and are redirected to:

- Outlet resale,
- donation,
- or responsible recycling, depending on product condition.

  4. **Condition Requirements**

To ensure safety and hygiene standards, products must be sent back:

- washed or clean,
- free of odors, stains, or damage that makes handling unsafe,
- securely packaged for transport.

  5. **Evaluation**

All items undergo a condition check.

MoViStudioCo determines the final Second Life destination (resale, donation, recycling) based on item condition and ethical guidelines.

  
6. **No Guaranteed Destination**

Customers may express a preference, but the final decision remains with MoViStudioCo.

  7. **Shipping Confirmation**

We recommend using a trackable shipping method.

MoViStudioCo cannot take responsibility for lost or untrackable returns.

Second Life cycle

• Items in perfect condition are restocked or resold at a reduced price

• Items still usable are donated to people or organizations in need

• Items beyond repair are recycled responsibly
  
For items beyond repair, we follow a responsible upcycling approach.

Materials are reused for studio work, prototyping, packaging, or processed through local recycling channels. Even damaged pieces serve a purpose nothing is discarded without intention.

While we cannot provide individual tracking or recipient details, we share periodic updates about donation batches and recycling projects.

We don’t believe in disposable products.
Every item that comes back to us becomes part of a circular, intentional cycle never wasted, always respected.